Christmas 2018 Update

Please note that the last date and time for pre-Christmas delivery will be as follows;

Standard courier delivery (mainland) – 20th December, 12pm

Standard courier delivery (highlands and remote) – 17th December, 12pm

Special delivery (2 man) – 17th December, 12pm

Please note all delivery times are estimates and we cannot guarantee any date as this service is provided by third party transport companies.

Delivery Information

Free delivery on all orders over £95. Delivery fee of £12.95 for all orders under £95.

Choice of;

  • Free next day delivery or day of choice on most stock items, using a courier, if you order by 12pm (subject to availability and eligibility). Please note individual items over 60 kg in weight cannot be sent via courier, but will be sent using our special delivery service. (Please let us know when you place your order in the order notes box during checkout if you require next day or day of choice). Delivery is by courier (1 man) to the kerbside only, and on heavy items you may need to assist the driver.
  • Free special delivery where any individual item exceeds 60 kg in weight.You will be contacted directly by the transport company (within 48 hours) to arrange a suitable delivery date. Please allow 7-14 working days for delivery. Special delivery drivers may help you carry items into your property, however this cannot be guaranteed and is at the drivers discretion. Please ask the driver on the day.
  • Please note the following postcodes on special delivery are subject to a remote area surcharge;

AB, IV, PH, PA, DD, TR, PL, TQ, CA, TD, EH, G, DG, KA, ML, FK, LL, EXLD, SA and SY

  • Where required, we will contact you within 24 hours of receiving your order to confirm your delivery date.
  • UK Mainland only. Sorry we do not offer delivery to non mainland addresses at this time.
  • Most deliveries take place between 7am and 7pm and strictly Monday-Friday.

 We strongly advise all customers to allow a minimum of 3 working days between delivery and fitting and suggest you do not book a fitter until your goods have been delivered and are to your satisfaction. In the unlikely event of a problem this will gives us time to fix it without inconvenience to you.

 

Scottish Highlands, Grampians, Cornwall & Devon, Wales

There is an additional £16.95 charge for delivery to these areas (see postcodes below) due to the remote location. Therefore total cost is £16.95 for orders over £95 or £29.90 for orders under £95. Please allow an additional 3-5 working days in addition to the delivery time frames quoted above. Delivery to some of these areas on special delivery will cost £42, please refer to Special delivery above for postcodes.

Delivery is by courier and to the kerbside (you may be required to help the driver unload). We do not offer 2 man or delivery on our vehicles to these areas at this time. 

Grampians

AB1-AB5, AB9-AB16, AB21-AB25, AB30-AB39, AB41-AB45, AB51-AB56

Highlands

IV1-IV28, IV30-IV36, IV40,  IV50, IV52-IV54, IV65, KW1-KW3, KW5-KW14, PA36, PA38-PA40, PH17-PH26, PH30-PH50

Devon and Cornwall

TR, TQ, EX, PL

Wales

HR3, HR5, LD, SA14-SA20, SA31-48, SA61-SA73 , SY10, SY15-SY25

 

Offshore

Sorry we do not offer delivery to offshore (non-mainland) addresses at this time. Any orders placed with delivery to these areas will be cancelled.

 

IMPORTANT

If we attempt to deliver your item on the pre-arranged delivery day and this cannot be completed because no-one is at the address to receive the items, a re-delivery charge will have to be applied.

Please note delivery dates provided on our websites are accurate estimates however we do not guarantee delivery dates as the service is provide by third parties and therefore outside of our control.